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DELIVERY POLICY

Amicus Engineering Pte Ltd  currently Deliver to islandwide in Singapore, excluding restricted areas (e.g. Pulau Ubin, Jurong Island and Restricted Areas in Singapore)).

For international orders, please contact us directly for a quote on the shipping fee.

 

Shipping Rates

There will be a flat fee of $30.00 with Purchase below SGD200.00  for every purchase you make regardless of size, weight.

Our standard Delivery timing is Monday to Friday, between 10am – 6pm.

For overseas shipping, please emial us up at sales@amicus.com.sg or whatsapp us at +65 96912564 for us to quote you the international shipping charges as it depends on where you are.

 

Shipping Duration

Your orders will be processed and dispatched within 1-3 working days if it’s Ex-Stock, from Monday to Friday.

You will receive the item within 2 to 4 working days from the day of order confirmation. However, there maybe some slight delay in delivery of orders during peak / festive season.

For Non-Stock item you will be notified via email or call from us.

 

Delivery Service 

We deliver your order form our In-House Delivery Guy.

 

Self-Collection

In the event that you would like to self-collect your order from our Store, please opt for “self-collection” upon checking out your order. Once you have received your fulfilment confirmation order, we will get in touch with you to pick up your order or alternatively you may email us at sales@amicus.com.sg.

We are located at:

10, Jalan Besar Unit 02-19.

Sim Lim Tower.
Singapore 208787.

 

Damaged, Faulty or Wrong Items

We put in effort in checking all items before shipping and provide ample protective packing materials for all orders. However unforeseen incidents do happen at times. 

If the item(s) are damaged through shipping or we have sent you the incorrect products or quantity, please contact us within three (3) days upon delivery.

We will contact you and request photos to confirm that the item(s) are damaged, faulty or wrong item(s). Once confirmed, we will arrange replacement of item to be sent if same product is still available in store or offer a refund on the affect item(s) if the product is sold out.

Start shopping with us today!

Team Amicus